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The Basics

Managing the Process

Managing the Money

Managing Assets

Managing People

Nonprofit FAQ

Resources

Glossary

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Managing People

Anyone thinking about starting a nonprofit business must be familiar with many personnel and volunteer issues, how to avoid problems with people and how to resolve problems if they do come up. The advice of legal counsel is strongly recommended for anyone beginning a nonprofit company. For staff issues, you might work with a lawyer who specializes in employment law. The Dispute Resolution Basics for Nonprofit Corporations section lists several ways to resolve problems, some of which may not need an attorney.

World Wide Web Internet Links

"Staff and Employees" on this site

  • Opening Considerations
  • Establishing the Employment Relationship
  • Administering the Ongoing Employment Relationship
  • Terminating Employment Relationship

"Duties of Employees/Board, Managing Conflicts, Running Effective Meetings" on this site

  • Volunteers
  • Board and Officers/Duties
  • Managing Conflicts (Between Volunteers, Board and Staff)
  • Conflict of Interest Policies and situations
  • Running an Effective Meeting/Rules of Order

"Dispute Resolution and Problem Prevention for Nonprofits" on this site

  • Internal Conflicts (Board members, officers, staff)
  • External Conflicts (government, neighbors, etc.)
  • Conflict Resolution (negotiation, mediation, arbitration)

Suggested Internet Links and Printed Resources

126th Ohio General Assembly-H.B 42
http://www.legislature.state.oh.us/bills.cfm?ID=126_HB_42

Background Check Gateway available at
http://www.backgroundcheckgateway.com/

Codes of Ethics information, questions, and research
http://www.cof.org/index.cfm?containerID=68

Council on Foundations information about conflict of interest policies:

  • Another publication is "Conflicts of Interest: IRS Sample Policy Annotated for Grantmakers."
    http://www.cof.org/files/Documents/Building%20Strong%20Ethical%20Foundations/Conflicts_of_Interest_Safeguarding_Your_Foundation.pdf
  • Sample policies can also be found in the Council on Foundations document database
    http://bestpractices.cof.org/

Cultural Competency Resource Pages The Alliance for Nonprofit Management's Cultural Competency Initiative, offers a reservoir of resources relevant to nonprofit leadership and management, capacity building for nonprofit effectiveness and transforming the sector to generate large-scale change.
http://www.allianceonline.org/about/cc_resources.page

Employment Law Guide For Nonprofit Organizations' site about developing an employee manual
http://www.probonopartnership.org/PBPGuide/frame.htm

Employment Background Checks: Jobseeker's Guide at
http://www.privacyrights.org/fs/fs16-bck.htm

Federal Department of Labor (DOL)
www.dol.gov

Federal Equal Employment Opportunity Commission (EEOC)
www.eeoc.gov

Internal Revenue Service (IRS)
www.irs.gov

Free Management Library for Nonprofits and Profits Provided by Authenticity Consulting, LLC.
http://www.managementhelp.org/

The National Labor Relations Board is an independent federal agency created by Congress in 1935 to administer the National Labor Relations Act, the primary law governing relations between unions and employers in the private sector.
http://www.nlrb.gov

Nonprofit Organizations - All About Nonprofit Charitable Organizations
http://nonprofit.about.com/

Nonprofit Risk Management Center provides valuable information at
http://www.nonprofitrisk.org/

The NonProfit Times-The Leading Business Publication for Nonprofit Management
http://www.nptimes.com/

Non-Profit Nuts and Bolts provides practical, timeless management ideas that help non-profit professionals tackle the nuts and bolts of managing their organizations. It strives to be a valuable, information-packed resource for busy, budget-stretching non-profit professionals and covers key topics such as fundraising, volunteer management, public relations, special events, leadership, marketing, meetings, staff management, motivation, board relations, team building, time management, committees and technology.
http://www.nutsbolts.com/np-resources.htm

Ohio Office of Unemployment Compensation
http://www.jfs.ohio.gov/ouc/

Ohio Secretary of State-Nonprofit Organizations
http://www.sos.state.oh.us/sos/businessservices/nonprof.aspx

Ohio Bureau of Workers' Compensation (BWC)
http://www.ohiobwc.com/

Ohio Wage Hour Bureau
http://198.234.41.198/w3/webwh.nsf?Opendatabase

Ohio Civil Rights Commission (OCRC)
http://crc.ohio.gov/

Online Resources The Center for Nonprofit Excellence - This organization offers training and consulting services covering a wide range of issues for nonprofits of all sizes
http://www.cfnpe.org/base.cfm?page_id=1017

Planning and Managing a Project with Volunteers in Mind
http://www.prairienet.org/habitat/bldg_guide/planningvols.html

Rules of order
http://www.robertsrules.org/

Better, More, Legal Corporate Meetings
http://www.jimslaughter.com/corporate.htm

ServiceLeader.org - A project of the RGK Center for Philanthropy and Community Service at the Lyndon B. Johnson School of Public Affairs of the University of Texas at Austin, provides information on all aspects of volunteerism.
http://www.serviceleader.org/new/index.php

Ten Commandments for Effectively Using Volunteers
http://www.berea.edu/brushyforkinstitute/handoutpapers
/projecttoolboxes/tencommandmentsforvol.asp

The sites below provide general information about alternative dispute resolution and resources on arbitration, mediation and other methods of conflict management

American Arbitration Association
http://www.adr.org

ADR Resources site by Stephen R. Marsh
http://www.adr.com

American Bar Association Section on Dispute Resolution publication: What You Need to Know About Dispute Resolution: The Guide to Dispute Resolution Processes
http://www.abanet.org/dispute/processguide.html

http://www.abanet.org/dispute/draftbrochure.pdf

The Conflict Resolution Information Source
http://www.crinfo.org/

Executive Summary of the Uniform Mediation Act
http://www.pon.harvard.edu/guests/uma/

In Print

Frierson, James G. "Preventing Employment Lawsuits An Employer's Guide to Hiring, Discipline and Discharge," The Bureau of National Affairs, Inc., 1994.

Fisher, Ury, and Patten. "Getting To Yes. How to Comply With Federal Employee Laws," London, Sheldon I, Penguin, (revised), 1993.

London, Sheldon I. "A Complete Guide for Employers Written in Plain English" (Revised Edition), The VIZIA Group, 1998.

Pianko, Howard and Samuels, David G. "Nonprofit Compensation, Benefits, and Employment Law," John Wiley & Sons, Inc., 1998.

Weiss, Donald H. "Fair, Square & Legal Safe Hiring, Management & Firing Practices to Keep You & Your Company Out of Court" (3rd Edition), American Management Association, 2000.

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